1. Information We Collect
1.1 Information You Provide
We may collect personal and business information when you:
- Request a quote
- Contact us through our website
- Sign up for services
- Receive technical support
- Schedule an installation or on‑site visit
This may include:
- Name
- Phone number
- Email address
- Business name
- Business address
- Service preferences
- Any information you voluntarily provide
To get your hardware—like your PAX terminals—perfectly configured and ready for business, we collect the necessary setup details. Rest assured, BF POS Systems never stores raw credit card numbers or Social Security Numbers on our web servers. Once your system is configured, your sensitive data stays exactly where it belongs: secure and protected.
1.2 Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- General analytics data
This helps us improve our website and user experience.
1.3 Information From Our Services
For customers using our POS systems, payment processing, surveillance systems, or IT services, we may collect:
- System logs
- Device configuration
- Error reports
- Technical performance data
We do not store or access full credit card numbers.
All payment data is handled securely by PCI‑compliant processors.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Offer 24/7 technical support
- Schedule installations and on‑site visits
- Improve system performance and reliability
- Respond to your questions
- Send important updates about your equipment or account
- Enhance our website and customer experience
- Protect our systems from fraud or misuse
We never sell your personal information.
3. Sharing Your Information
We may share your information only when necessary:
3.1 Service Providers
We work with trusted partners who help us deliver our services, such as:
- Payment processors
- Cloud service providers
- Technical support tools
- Hardware and software vendors
These partners are required to protect your information and use it only for the services we request.
3.2 Legal Requirements
We may disclose information if required by:
- Law
- Court order
- Government request
- To protect our rights or prevent fraud
4. Data Security
We use industry‑standard security measures to protect your information, including:
- Encrypted communication
- Secure servers
- Access controls
- Continuous system monitoring
While no system is 100% secure, we work hard to keep your data safe.
5. Your Rights and Choices
You may request:
- Access to the information we have about you
- Corrections to inaccurate information
- Deletion of your personal data (when legally allowed)
- To stop receiving marketing messages
To make a request, contact us at:
support@bfpossystems.com
6. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve performance
- Analyze traffic
- Remember your preferences
You can disable cookies in your browser settings.
7. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
8. Children’s Privacy
Our services are intended for businesses.
We do not knowingly collect information from individuals under 18.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
If changes are made, we will update the “Last Updated” date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
BF POS Systems
Bloomington, Illinois
Email: info@bfpossystems.com
Phone: (248) 525-8277